Terms of Service

1. Agreement to Terms

By accessing or using AgentiXBuddy, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Use License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use AgentiXBuddy for your internal business purposes. This license does not include the right to resell, modify, or distribute the service.

3. Service Description

AgentiXBuddy is a GenAI-powered customer service platform designed for financial institutions. We provide automated customer service capabilities, analytics, and reporting tools. Features and functionality may be updated or modified at our discretion.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not use the service for any unlawful purpose
• Not attempt to gain unauthorized access to our systems

5. Intellectual Property

All content, features, and functionality of AgentiXBuddy are owned by InnoAgentix AI and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may suspend or terminate service for maintenance, upgrades, or other operational reasons with reasonable notice when possible.

7. Limitation of Liability

To the maximum extent permitted by law, InnoAgentix AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of significant changes through our service or via email. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.